Tel:020 8123 8280
Footwear & Apparel Management business system software.
FAM Newsletter- Issue 1

Redrose Software Ltd
0208 123 8280

Welcome to the First Edition of FAM News

I thought it was about time that we sent out a regular news letter to keep you up to date with all that is FAM.

I will keep them brief, but will try and keep you up to date with all the latest features in FAM, hints and tips for using FAM and also any new services we are offering. If you have any comments, suggestions or feed back I'd be delighted to hear from you.

Kevin Meers - MD Redrose Software Ltd
FAM Hints and Tips
Enquiry - Customer View
This sometimes forgotten screen is a great way to view your customers with phone numbers, rep and e-mail info.

Right Click menu
In every screen in FAM you can use your right click mouse button to sort or filter the screen you are in.  

Did you know FAM can produce your intrastat and EC Sales reports and create an electronic file that can be submitted via the government gateway?

Bank Details
In maint - Bank Details you can set up all of your bank accounts per company and currency. We can then make these print on your invoices if you want.

Reps Commission
Sales reps commission can now be set by customer, brand, product type, order type and individually by style.

Bespoke Customer Invoices
If you have a customer that wants their invoices to look different to your normal layout this can be catered for in the normal invoice run using a bespoke invoice format in the customer settings tab. Send us a copy of what they require.

Customer Payment Plans
A customer can be flagged as being on a payment plan. We can design you a letter that details their orders and the payment installments you require from them.

If you use Skype you can call your customers normal phone number using Skype from the customer notes tab of the customer. Skype call rates apply. 

Web Site Integration

FAM can integrate with your web site for style, stock and customer order info.

If you do not have an e-commerce web site yet we can develop one for you.

Please let us know if this is of interest and we can discuss the options with you.

Sage 50 Integration 

I'm sure that you all know by now that Redrose is an Accredited Sage Business Partner. FAM has always linked with Sage via export/import but now we have much closer integration so you can see the details of invoices and credits. Click here for more details.

As a Sage Business Partner we can now supply you with Sage Upgrades, Training, Stationary and also other Sage Software products such as Payroll, P11D, Act! CRM and HR.

New Reports
We are constantly adding new reports to FAM and I will list a few new ones here :-

1.  Concession/Retail Reports - Weekly Sales Analysis. This report summarises by SKU by week the sales made in a retail or concession store.

2.  Delivered Orders - Delivered Orders by Customer Rep and Style. This report shows sales by
SKU with a comparison to last year by rep and customer.

3. Delivered Orders - Style Enquiry. If a member of the public phones up wanting to know where to get a style in a particular size, this report tells you which of your customers has had them delivered.

afd Postcode

FAM has always had the ability to lookup a customers address from an entered postcode with the addition of afd Postcode software. afd will also work in other applications, for example Microsoft Word. 

afd Postcode costs £154 + VAT for a single license. Please contact us at if this is of interest.

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Company registration number 6475818