FAM Hints and Tips
Enquiry - Customer View
This sometimes forgotten
screen is a great way to view your customers with phone numbers, rep and e-mail
info.
Right
Click menu
In every screen in FAM you can use your right click mouse button
to sort or filter the screen you are in.
Intrastats
Did you know FAM
can produce your intrastat and EC Sales reports and create an electronic file that
can be submitted via the government gateway?
Bank Details
In maint - Bank Details you
can set up all of your bank accounts per company and currency. We can then make
these print on your invoices if you want.
Reps Commission
Sales reps commission can
now be set by customer, brand, product type, order type and individually by style.
Bespoke Customer Invoices
If you have
a customer that wants their invoices to look different to your normal layout this
can be catered for in the normal invoice run using a bespoke invoice format in the
customer settings tab. Send us a copy of what they require.
Customer Payment Plans
A customer
can be flagged as being on a payment plan. We can design you a letter that details
their orders and the payment installments you require from them.
Skype
If you use
Skype you can call your customers normal phone number using Skype from the customer
notes tab of the customer. Skype call rates apply.
Web Site Integration
FAM can integrate with your web site for style, stock and customer order info.
If you do not have an e-commerce web site yet we can develop one for you.
Please let us know if this is of interest and we can discuss the options with you. |
Sage 50 Integration
 I'm sure that you all know by now that Redrose
is an Accredited Sage Business Partner. FAM has always linked
with Sage via export/import but now we have much closer integration so you can see
the details of invoices and credits.
Click here for more details.
As a Sage Business Partner we can now supply you with Sage Upgrades,
Training, Stationary and also other Sage Software
products such as Payroll, P11D, Act!
CRM and HR.
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